Refunds
All services are non refundable but we will be more than happy to schedule a corrective service free of charge.
The service must be a mistake from the service provider... not something you might have changed your mind (after the service has been performed). In case of a disagreement, a redo must be validated by management. You have 48 hours to contact the Salon to receive a complimentary service to adjust any dissatisfaction. Corrective services will not be allowed 5 days past initial service date.
It is important you contact the Salon as soon as you are unhappy so we can schedule you As Soon As Possible for a corrective service.
Please keep in mind, using box color or going from Darker to Lighter tones may result in more than one service to achieve your desired result.
ATENTION:
Latin Touch Hair Salon will not be responsable for any allergic reaction due to any chimical service provided such as : Color corrections, highlights, keratin treatments, relaxer, hair wash, Waxing, facials, peling, nails service and More. The client is responsable to mention any allergies to Stylist or any staff member during cunsultation prior any service.